1. Introduction

Welcome to TouchBase! This Privacy Policy explains how we collect, store, use, and disclose information about our users ("you" or "your"). This policy applies to all interactions you may have with our mobile application and services. We are committed to protecting your privacy and handling your information in an open and transparent manner.

2. Information We Collect

We collect information to provide and improve our services for you. Here are the types of information we collect:

• Contact Information: We collect your first name, last name, email address, and phone number when you provide them during the registration process or manually enter them into the app.
• Personal Information: Additionally, we collect information necessary to create what we call a "baselist", which includes the names, last names, phone numbers, and email addresses of your contacts. Phone numbers and email addresses are encrypted.
• Device and Access Information: When you access our app, we may automatically collect certain technical information from your device, including but not limited to your IP address, device type, unique device identification numbers, and data about how your device has interacted with our app.

3. How We Use Your Information

We use the information we collect for several purposes:

• App Functionality: To authenticate you as a user and provide you with our services.
• User Support and Communication: To communicate with you about any issues, requests, or updates regarding our app and services.
• Security and Fraud Prevention: To detect and prevent fraud, protect the security of our services, and enforce our terms and conditions.
• Personalization: To provide a personalized experience, including sending customized notifications through FCM based on the information you provide.

4. Sharing of Information

We share information with third parties under the following circumstances:

• OpenAI and FCM: We partner with OpenAI to generate intelligent message suggestions and use FCM for sending notifications. We only share the necessary information required for these functionalities, specifically the contact data needed to create personalized notifications.

5. Your Rights and Choices

As a user of TouchBase, you have certain rights and choices regarding your information:

• Consent: You provide your explicit consent to the collection and use of your information by accepting our Privacy Policy and Terms of Service.
• Access and Update: You may access, update, or correct your account information at any time by logging into your account within the app.
• Deletion: You can request the deletion of your data by contacting us via email, and we will process your request within the next 72 hours.

6. Data Security

We take the security of your data seriously. We implement a range of security measures, including encryption and secure server facilities, to help protect your information from unauthorized access, alteration, or destruction. Our security practices are continuously reviewed to enhance the safety of your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and notify you via email and/or in-app notification. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and your privacy rights.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your information, please do not hesitate to contact us at [email protected]. This version of the Privacy Policy provides a detailed description of our data handling practices, enhancing the clarity and breadth of information for users, thus ensuring better transparency and building trust.